For Purchases

  • Please be sure the item you select is the one you truly wish to purchase.  All sales are final unless an error has been made in the listing, undisclosed information regarding the item. Undisclosed information would be a defect in the item not included on the listing information. Please inspect your item upon arrival.  You have 3 days from actual receipt of your purchase to file a complaint with our Customer Care Dept.  Please go to our Customer Care page and fill out the information.  Please be sure to include the order number and item number. If the item needs returned we will send you a return request label and return number.
  • Buyer is responsible for all shipping charges unless other arrangements have been made with The Other Alley.  From time to time we will have promotions with no shipping charges.
  • Any suggestions, communication, or just a howdy "Hello" can be made through our Customer Care Communication Page.
  • Your items will be packaged very securely and with care.  From time to time damages will occur due to mishandling by outside services.  All glass, fragile items will be sent out with insurance as most of them are one of a kind and  replacement for the same item cannot be issued.

Don't forget you can become a consignor too!!

 That's about it! Happy Shopping